Terms & Conditions

Welcome to UNIQUESA, a platform where unique treasures, rare collectibles, and historical artifacts come to life. By accessing and using the UNIQUESA website (www.uniquesa.shop), you agree to abide by these Terms & Conditions. Please read them carefully as they govern your use of our services, website, and marketplace.

1. Acceptance of Terms

By using the UNIQUESA platform, you acknowledge that you are at least 18 years of age or using the service under the supervision of a guardian. You agree to comply with all applicable local, state, and national laws and regulations. If you do not agree with any part of these terms, you must not use our platform.

2. Nature of Products

The items available for sale on UNIQUESA include vintage, collectible, rare, and sometimes previously owned pieces. We take care to describe each product accurately, but the nature of these items means some may show signs of use, aging, or wear.

UNIQUESA does not provide formal certification or authentication unless explicitly stated. Descriptions, images, and stories related to each product are provided for informational purposes to highlight the unique value of each item. However, we do not guarantee the full authenticity of any item unless specifically stated.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
Payments for products must be made through secure online payment methods available on our website.
We reserve the right to cancel or refuse any order if we suspect any error in pricing, technical issues, or if we cannot verify the details of the transaction.

4. Auctions

UNIQUESA hosts auctions for selected rare items where users can place bids. Please read the auction terms carefully before participating.

Once a bid is placed during an auction, it becomes final and binding.
The highest bid at the end of the auction period will be considered the winning bid. The winning bidder must purchase the item at the bid price.
After an auction concludes, the buyer is obligated to complete the transaction by paying the bid amount. Failure to do so may result in penalties or cancellation of the bid.
Auction items are non-returnable and non-refundable except in the event of damage during shipping or significant misrepresentation.

5. Shipping & Delivery

We ensure every item is carefully packaged and handled with utmost care to maintain its integrity and historical value. Each item is shipped only after verification and secure packaging.

For detailed information on delivery timelines and services, please refer to our Shipping & Delivery Policy.

Direct UNIQUESA Items: Delivery typically takes 3–7 working days.
Auction & Verified Submissions: Delivery may take 5–10 working days after authentication.
Shipping times depend on factors such as item category, verification time, and courier coverage.
We will notify you once your order has been dispatched and provide tracking details if available.

6. Returns & Refunds

Our return and refund policy is designed to ensure customers receive products that meet their expectations. Returns are accepted under specific conditions.

Accepted Returns: We accept returns only if the item is damaged, the wrong item was sent, or if the product significantly differs from its description or images.
Return Requests: Must be made within 48 hours of receiving the item. Contact us at contact@uniquesa.shop with clear photos and your order ID.
Auction Items: Items purchased via auction are final and non-returnable unless damaged during shipping.
Refunds: Processed after we receive and verify the returned item. Refunds may be refused if the item is not returned in the original condition.

7. Intellectual Property

All content on UNIQUESA, including website design, logos, product images, text, and trademarks, are the property of UNIQUESA and/or its partners and protected by copyright, trademark, and intellectual property laws. Unauthorized use or reproduction without written permission is prohibited.

8. User Conduct

Users agree to use UNIQUESA only for lawful purposes.
Abusive, fraudulent, or harmful behavior may lead to account suspension or permanent banning.
You agree not to transmit viruses, malware, or other harmful content that could disrupt UNIQUESA or other users.

9. Limitation of Liability

UNIQUESA is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services, including delays, downtime, or disputes with other users.

Our liability is limited to the amount paid by you for the product or service that caused the claim.

10. Termination

UNIQUESA reserves the right to suspend or terminate user access for any reason, including violation of these Terms or unlawful activity.

11. Privacy Policy

Your privacy matters. The collection and use of your personal data are governed by our Privacy Policy. By using UNIQUESA, you consent to the practices described therein.

12. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Uttarakhand, India.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Email: contact@uniquesa.shop
Phone: +91 7505458668