Shipping and Delivery

At UNIQUESA, every product has a story — and we ensure its safe delivery from our hands to yours.

🚚 Delivery Information

All items undergo careful inspection, verification, and secure packaging before shipment.

For your safety and to ensure transparency, we recommend recording a video while unpacking your item.

Estimated Delivery Timelines:

Direct UNIQUESA items: 3–7 working days
Auction & Verified Submissions: 7–11 working days (after authentication and approval)

Please note that actual delivery timelines may vary based on:

Item category or fragility
Time taken for in-house verification
Shipping address location (metro vs. remote)
Courier partner coverage & capacity

Once dispatched, you’ll receive a confirmation email or message with a tracking link (if available).

⚠️ Delivery Delays Disclaimer

While we aim to deliver all products promptly, certain circumstances may cause delays:

Courier partner delays or service interruptions
Remote area delivery limitations
Severe weather (floods, storms, etc.)
Public holidays or regional strikes
“Acts of God” or unavoidable natural events

We request your patience and assure full support in such situations.

🔁 Return & Replacement Policy

We only accept returns or replacements if one of the following conditions is met:

The wrong item was delivered
The item was damaged during shipping
The item significantly differs from the listed description or photos

To request a return or replacement:

Contact us within 24 hours of receiving the item
Email: contact@uniquesa.shop
Include your Order ID and clear photos of the issue

Once reviewed and verified, we’ll guide you through the next steps for a resolution.

📌 Important Notes

Auction items are non-refundable once sold — please place your bids carefully.
Courier delays are not valid grounds for returns or refunds.
You are responsible for entering the correct delivery address. UNIQUESA is not liable for packages lost due to incorrect details.

🛡️ Our Commitment

Every item is handled with utmost care and packaged with precision — because you’re not just purchasing a product, you’re acquiring a timeless piece of history.

💬 Questions or Support?

We’re here to help. Feel free to contact us via:

Customer Email: contact@uniquesa.shop
Business Email: business@uniquesa.shop
Phone: +91 75054 58668
Website: uniquesa.shop